Supply Chain & Logistics
Holistic Shipment Lifecycle
Fluidata is currently working on a comprehensive multimodal shipment lifecycle analytics solution for along with a large integrated logistics provider, aimed at enabling holistic visibility and management across all stages of the shipment process.
10+
Disparate data sources to be combined
3x
Business impact across various stages
AI-Implementation
AI assisted decision making
Business Challenge
Our customer needs a unified system to track key metrics across the entire shipment lifecycle, from initial enquiry to excellence to retention. Fragmented data and limited insight into profitability, booking efficiency, and customer satisfaction have slowed down effective decision-making and growth.
Fluidata’s Solution
Fluidata is developing an end-to-end analytics platform that:
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Consolidates data across all lifecycle stages: enquiry, booking, scheduling, warehousing, shipping, and customer retention.
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Enables tracking of vital metrics, including quote profitability, booking conversion, space utilization, on-time delivery, and customer satisfaction.
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Introduces AI-driven insights for customer engagement, suggesting next-best actions to boost retention.
Business Impact
The expected outcomes of this solution include:
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Unified Insights: Centralized metrics to provide a complete view of the shipment lifecycle, enabling data-driven decision-making.
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Increased Efficiency: Improved resource allocation and reduced operational bottlenecks.
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Enhanced Customer Engagement: AI-driven recommendations for customer retention, fostering higher satisfaction and repeat business.
